Flooring Solutions for the New River Valley

Excellent service! Jimmie is the BEST! He helped me choose a quality carpet that has endured a lot of foot traffic over the years. I'm ready to purchase new flooring again and looking forward to his insight for a hard surface product to install throughout our home. I honestly would have paid more for their product but most importantly their service. I just love Jimmie and Floored!!

I went to them to replace all the flooring in my home and tile for a bathroom Reno. We have had some hiccups with the contractor that has caused me some serious anxiety. Frank and his team have been fantastic. They are quick to respond to calls or emails and reliable. Frank spent a lot of time helping me pick out the colors and layout and is a pretty good therapist too! 🫣

We really enjoyed working with Floored. From our store visits to the installation of a new floor it was a good process. The floor installers were really thrown a curve ball when they discovered water damage and mold and other issues under our existing floor as they pulled it up (we had no idea and were horrified at the discovery). But they just told us what they had found, what they were going to do and fixed everything while still retaining an excellent standard, the new floor looks fantastic. We'd definitely go back to Floored.

Doing a full remodel of our primary bath and Floored did the tile work. Emma and Josh did a great job of helping us with tile selection. Juan and 'Hercules' were outstanding with the install. I can't recommend them highly enough!

We had to replace a floor due to water damage, and we ended up with a considerable upgrade that was within the amount our insurance company estimated. Floored has a large selection of flooring (we went for luxury vinyl tile). We got a reasonable estimate and the actual cost turned out to be less. The installers (David and Steve) were great to work with and did an excellent job. We could not be more pleased with the result; our kitchen looks fabulous.